LIKE MAGIC, a Swiss hospitality technology platform, has integrated Häfele's Dialock Cloud access system, enabling a fully digital guest journey without on-site server hardware. The solution is already operational at Schani City Vienna, where 97.1% of guests complete pre-check-in digitally.
Cloud-to-Cloud Integration Eliminates Local Servers
Traditional access control systems often require local server hardware, adding complexity and cost for hotel groups and serviced-flat operators. By connecting directly via cloud-to-cloud communication, LIKE MAGIC and Häfele allow properties to activate access management through software configuration alone. This simplifies portfolio-wide rollouts and reduces the need for on-site IT support.
Markus Feller, CEO of LIKE MAGIC, stated: "Many hotel groups today are looking for solutions that scale across locations and at the same time fit smoothly into the digital guest journey. That is exactly what we are enabling together with Häfele."
Flexible Guest Access and Reduced Front-Desk Workload
The integrated system offers guests the flexibility to unlock rooms via personal devices or receive keycards from self-service kiosks. This reduces manual key handovers and administrative tasks for front-desk teams, allowing staff to focus on higher-value guest interactions. Jean-Francois Pauly, Head of Project Solutions at Häfele, noted: "By connecting Dialock Cloud directly with LIKE MAGIC, we help operators digitalise their access management."
For hotel groups managing multiple properties, the cloud-based approach enables consistent access policies and centralized control. The integration is now available for hospitality brands seeking to standardize digital access management across their portfolios.
This development aligns with broader industry trends toward cloud-first infrastructure. For example, Southwest Airlines Taps AWS for Cloud-First AI Overhaul by 2028, highlighting the travel sector's shift toward scalable, cloud-based solutions. Similarly, Streamline Integrates Leo AI Across Property Management Platform for Short-Term Rentals demonstrates how cloud integrations are transforming property management.
Proven Results at Schani City Vienna
At Schani City Vienna, the integration has delivered measurable results. The 97.1% digital pre-check-in rate indicates strong guest adoption and operational efficiency. The property now operates without on-site access servers, reducing both capital expenditure and ongoing maintenance costs.
For hoteliers and serviced-flat operators, the LIKE MAGIC–Häfele partnership offers a path to modernize access management without disrupting existing workflows. The cloud-to-cloud model also supports future scalability, as properties can add new locations or features without hardware upgrades.
This story was selected and published by a human editor, with content adapted from original press material using AI tools. Spot an error? Report it here.
